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Venusana

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Privacy Policy

Last updated: July 24, 2026

This Privacy Policy describes how Venusana ("we", "us") collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect

  • Account and order information — your name, email address, shipping and billing address, and phone number, provided when you place an order or create an account.
  • Payment information — payments are processed by Stripe and PayPal. We never receive or store your full card number; we only keep a payment reference and the amount.
  • Usage information — basic technical data such as pages visited and cart contents, used to operate the store.

Cookies

We use a small number of strictly necessary cookies: one to keep your shopping cart, and one to keep you signed in to your account. We do not use advertising or cross-site tracking cookies.

How We Use Your Information

  • To fulfil orders, arrange shipping, and provide order confirmations and shipping notifications by email
  • To provide customer support and process returns or refunds
  • To maintain the security of the store and prevent fraud
  • To comply with legal obligations such as tax and accounting rules

We do not sell or rent your personal information to anyone.

Sharing With Service Providers

We share data only with the providers needed to run the store: Stripe and PayPal (payment processing), our shipping carriers (delivery), Resend (transactional email), and Cloudflare (hosting and infrastructure). Each provider receives only the data required to perform its service.

Data Retention

Order records are kept as long as required for tax and accounting purposes. Account data is kept until you ask us to delete your account.

Your Rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention requirements). To exercise any of these rights, contact us at [REPLACE: support email].

Changes to This Policy

We may update this policy from time to time. The latest version is always available on this page.

Contact

[REPLACE: your legal company name] Email: [REPLACE: support email]