Contact Us

We are here to help with orders, returns, product questions, or anything else.

Customer Support

We answer every message within 2 business days (Monday–Friday).

For questions about an existing order, please include your order number — you can find it in your order confirmation email, or under Your Account if you checked out with an account.

Returns

Before sending anything back, please read our Refund & Return Policy and contact us to register the return.

Business Details

Kyushu Cross-border Trading Co., Limited Return address provided upon request — please contact us before sending any return.